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Frequently Asked Questions

  1. Product Selection
  2. Price
  3. Short on Time?
  4. Service
  5. Ease of Use
  6. Peace of Mind
  7. Convenience

Answers...

  1. Product Selection

    With an ever-growing catalog of over 100,000 items we are sure to have exactly what you're looking for. If you can't find it or have trouble navigating our catalog please don't hesitate to Contact Us for assistance.

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  2. Price

    Our prices are some of the most competitive in the market. If you find better pricing elsewhere please Contact Us and we will do our best to match or beat it!  We also offer bulk and contract pricing.

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  3. Short on Time?

    Why take time out of your busy day to drive all the way to the "Big Box" store just to stand in line? Let us deliver to you! All orders placed online will be delivered in 1-2 days usually.

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  4. Service

    Our service is exceptional. Emails are replied to within hours not days. Let us help you with hard to find products, we except the challenge.

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  5. Ease of Use

    At IDM Products we use some of the latest and most efficient technology in the industry. Our powerful search engine helps you easily find exactly what you're looking for. You can also create customized lists for items you order regularly to help save time during the ordering process.

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  6. Peace of Mind

    Want to easily monitor what your employees at each location are purchasing? Is your company on a strict budget? NO PROBLEM!  With our advanced purchasing system, you can control what your locations are buying. Automatically set limits as to what your locations can spend based on quantity, volume, or frequency. Or you have the option for every order come to your desk for approval prior to shipment.

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  7. Convenience

    We understand that you have many other priorities besides ordering products.  That's where we can help!!  You can order online 24 hours per day, 7 days per week, 365 days per year at IDMProducts.com we're always open for business.

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